Information Technology Intern

Job Type: Internship

Qualification: BA/BSc/HND

Location(s): Bayelsa, Edo, Lagos



Essential Duties and Responsibilities

  1. Provide Tier 2 IT support.
  2. Support the IT team in maintaining hardware, software, and other organizational systems.
  3. Install and troubleshoot printers and scanners.
  4. Assist with troubleshooting and providing support to users.
  5. Organize and maintain IT resources and inventory.
  6. Assist in performing hands-on fixes of desktop and laptop computers, including installation and upgrades of software and general systems installations.
  7. Perform any other duties as assigned.


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions


Education and/or Experience:

  1. Bachelor’s degree in computer sciences, or a related field; experience in managing an Information Technology operation is required.
  2. At least 1 year experience in the field of information technology.
  3. Knowledge of system development methods used for the development of new systems and enhancements to existing information systems.
  4. Knowledge of computer monitoring systems, vendor-supplied packaged programs, macros, utilities, and other highly technical programs.
  5. Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
  6. Ability to use programming procedures and techniques in the implementation of computer programs.


Other Competencies:

  1. Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
  2. Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
  3. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively.
  4. Adaptability - adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
  5. Cultural Sensitivity – Respects cultural environment in which person is working and does not act in a manner that is outwardly offensive to the local community.
  6. Non-discriminatory- Does not discriminate persons based on sexual orientation or gender identity, age, preferred jobs, or behavioural habits.


Language Skills:

  1. Excellent oral and written English communication skills.
  2. Knowledge of Local Language preferred.
  3. Demonstrated competency in public speaking.


Computer Skills:

  1. Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems, Power Point.
  2. Other software routinely used by Heartland Alliance.


Heartland Alliance Ltd/Gte...Towards Excellence and Impact.

Heartland Alliance Ltd/Gte does not charge any fee at any stage of the recruitment process (application, interview, processing). Heartland Alliance Ltd/Gte is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation, abuse, lack of integrity, and financial misconduct, and is committed to promoting the human rights of children, young people, and adults. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

Heartland Alliance Ltd/Gte provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics.


**Note: Applicants should specify their desired location on the subject of application.  Any application without a specified location will not be considered**

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